If you click a button or link and nothing happens, that normally means our pop-up windows are being blocked. To further troubleshoot this issue, please select the appropriate browser: • • • • To check for a pop-up blocker from within Internet Explorer: • Click on the Tools icon in the upper right corner of the browser (looks like a gear). • You will see a drop-down menu appear. Go to the Internet Options. • Next you will see tabs at the top of the menu box. Click on the Privacy tab.
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• Go to the Pop-up Blocker area. Either uncheck the box, or click on Settings and add qbo.intuit.com as an exception. • Click Apply. • Log out, close Internet Explorer, reopen it & log back in. • Try the activity you were blocked from before. There are also various toolbars that have their own pop-up blockers.
Click on the three vertical dots. You will get a Pop-Up menu with a list of options. There you have to select the Settings option. Scroll down the window to find Advanced Settings. Aug 23, 2010 random and annoying 'right mouse click' window pops up I get random 'right mouse click' menus pop up when I am using word, xcel, outlook. I have to press esc in order to continue.

The menu option or icons for the pop-up blocker will vary between different toolbars. Your best bet would be to hover your mouse pointer over each icon; text should appear describing what the icon does. Normally, when you're hovering over the pop-up blocker icon, it will list # of pop-ups blocked or current on/off status. If you do all this, and QuickBooks Online pop-ups are still blocked, you can use the Windows hotkey of holding down the CTRL key before clicking the button or link that brings up the pop-up window. To check for a pop up blocker from within Firefox (Windows or Mac): • Click on the Menu in the upper right hand side of the browser (looks like 3 lines) and select Options. • The Options window will appear; click the Content tab on the left hand side.